Warranty and Return Policy

Return and exchange rules for orders sent in Turkey.

Product return requests are made according to the following criteria based on the provisions of the law on consumer protection and management.

Legally, in the sales made from the internet, the consumer has the right to return the product at any time within 14 days from the date of receipt of the product without any legal and criminal responsibility and without any justification. Nevertheless, we are assisting you to return the invoiced products from adamofur for any unused products at any time.

You can also exchange with your invoice from our nearest store.(there is no change from our internet store.)

If the installment method is used in the order the return is paid by installment, the advance payment is made in advance return to the card.

How can I exchange ?

There is no exchange from our internet store. You can exchange with your invoice from our nearest store within 30 days.

How can I return ?

You must fill out and sign the return form found on your order invoice, otherwise no refund will be made. You can send a refund request to the following address with the product you have created and the invoice with the return form free of charge.

Conditions of return

You can return your unused , undamaged and internal and external  labels non removed products you have purchased from our internet store at any time.

Return your product fee

 

Time for the return amount received in your account is vary from bank to bank . Please check your account accordingly.

 

Return address

Adamo Deri San ve Tic.AS.

Gokalp mah. 73 sokak No:5

Zeytinburnu – Istanbul - Turkey 

 

Return and Exchange for orders sent outside the Turkey

Refund process is made by automated systems therefore the refund is made according to the payment type of order.

How can I exchange ?

There is no exchange is made from our internet store.

How can Return ?

You can return your unused , undamaged and internal and external  labels non removed products you have purchased from our internet store. To do it

You can return your product / products with the consignment number by paying transport and customs duties to our address.

You will be refunded after the necessary inspection if the product suits for the conditions of return. The refund is made according to the payment method. Once the return process ended you will be informed by e-mail and sms.

Return address:

Adamo Deri San ve Tic.AS.

Gokalp mah. 73 sokak No:5

Zeytinburnu – Istanbul - Turkey 

Prepared by  T-Soft E-Commerce.